It may look something like this…

421, response: Unexpected failure, please try later

However if the message looks something like this…

No action is required on your part.
Delivery attempts will continue for some time, and this warning may be repeated at intervals if the message remains undelivered.
Eventually the mail delivery software will give up, and when that
happens, the message will be returned to you.

Then it is likely that the receiving email may have problems, maybe check that you have the correct email address, etc.

If you experience this error everytime, and you are sure that you do have the correct email address etc, please contact mjptechnology.com through our Ticket Support and we will test your email and POP client settings on your behalf.

Here is a handy guide on How to setup Hotlink Protection

All you would need to do is rename the file or link, and or move the file to the correct folder!

1. Login to the WordPress Admin Panel.
On the left hand side you will see the menu,
2. Click on Settings.
3. Now Click on Permalinks within the Settings Menu.
4. Make a note of the current settings. If you are using a custom structure it is a very good idea to save the structure in a safe place.
5. Select Default.
6. Click on Save Changes.
7. Now change the settings back to the settings as they were before you selected Default.
Again if you were using a custom structure now is the time to put it back!
8. Click Save Changes.

This process will have reset the permalinks and in many cases will have fixed the issue.
If the above didn’t work, you may have to edit your .htaccess file directly.
If this is the case you will need to add the following to the .htaccess file.

# BEGIN WordPress

RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

# END WordPress

Directories and folders must be 755.
Executable scripts within the cgi-bin folder must be 755.
HTML should be 755 or 644.
Text Files should be 755 or 644.
Images and media should be 755 or 644.

This can be intentional – For a local network that intends to lock down remote access.
or
Due to misconfigured permissions – When a webmaster has failed to configure dynamic web programming features.

What you need to do is –

Check that you have created the datbase.
Check that you have created the user.
Check that you have assigned the user to the database.

Once you have all the above in place you need to make sure that your script is using the same settings as the ones found in your configuration file.
The file is usually named config.php or settings.php or something similar.

Other warning errors may result from not following minimum system requirements for the script.
You should check the minimum requirments before you install any script or software.

You must double check that the file starts with a dot!

The file basicly tells your website how to function.

This demo assumes you've already logged in to cPanel

Now let's learn how to setup a cron job

1) Click the Cron Jobs icon

2) Enter the email address where you want the cron job results sent after each time it runs

3) Now you have to define exactly when and how often you want the cron job to run. This is made easier by using one of the pre-defined or common settings

Notice that by choosing a common setting, all fields are filled in automatically. This also helps you understand what each field means

4) Let's choose Once a week

5) Next, enter the command of the script you want to run, including the path (from root)

6) When ready, click Add New Cron Job

That's it! The cron job has been set as you can see here. You can create additional cron jobs, and edit or delete existing ones

This is the end of the tutorial. You now know how to setup cron jobs in cPanel

This demo assumes you've already logged in to cPanel

Now let's learn how to create custom error pages

1) Click the Error Pages icon

There are several different error pages you can customize. In this tutorial, we're going to customize the 404 error page

2) Click the 404 link

This is where you create your custom error page. You can include one or more tags to further customize the page. You cam also use HTML tags in your page, thus making it easy to match the look of your error page to the rest of your website

3) Now let's create our custom 404 error page

4) When finished, click Save

That's it! The custom 404 error page has been created

You can customize the other error pages as well… but you don't have to if you don't want… all accounts come preset with standard error pages

This is the end of the tutorial. You now know how to create custom error pages in cPanel

This demo assumes you've already logged in to cPanel

Now let's learn how to use the Index Manager

1) Click the Index Manager icon

2) Choose the directory you want to start with, then click Go

The Index Manager enables you to control how directories on your website are displayed.

If there is no index.html file in a given directory, the contents of that directory will be displayed in a browser. This is typically undesireable, and can cause security issues. With Index Manager, you can set your account up to not allow your directory contents to be shown.

Let's setup Index Manager for the clients directory

There are 4 settings to choose from: Default System Setting - allows the directory contents to be shown, No Indexing - does not allow directory contents to be shown, Standard Indexing (filename only) - Prevents browsers from viewing the contents of directories that do not contain image files, Fancying Indexing - Prevents browsers from viewing the contents of directories that do contain image files

3) Since we do not want the contents of this directory shown, choose No Indexing

4) Then click Save

That's it! The Index settings have been updated, and visitors can no longer view the contents of the clients directory

5) Now let's change the setting back to default, thus allowing visitors to view the contents of this directory

That's all there is to it!

This is the end of the tutorial. You now know how to setup index directory protection with any of your directories.

This demo assumes you've already logged in to cPanel

Now let's learn how to create a MySQL database

1) Click MySQL Database Wizard

2) Enter a name for the new database

3) Click Next Step

4) Now we have to create a user for this database… enter a username here

5) Then enter and confirm a password

6) When ready, click Create User

7) Check here to assign All Privileges to the user…

… then click Next Step

That's it! The MySQL database has been created, and the new user added to the database. The database name, username and password will all be needed for scripts that need to connect to the database

This is the end of the tutorial. You now know how to create and setup MySQL databases

This demo assumes you've already logged in to cPanel

Now let's learn how to setup domain redirects

1) Click the Redirects icon

2) Choose whether you want this redirect to be temporary or permanent

3) Enter the URL that you want to redirect

4) Then enter the destination URL… where you want visitors to be redirected to

5) Click Add

That's it! The redirect has been created. Now when someone visits the contact.html page, they'll automatically be redirected to the contactus.html page

6) Click Go Back

From here you can see a list of domain redirects…

… and you can delete them too

The domain redirect has been removed

This is the end of the tutorial. You now know how to setup domain redirects in cPanel

This demo assumes you've already logged in to cPanel

Now let's learn how to park a domain

1) Click the Parked Domains icon

2) Enter the new domain you want to park here, then click Add Domain

Domain parking is useful when you have additional domain names that you want people to be able to use to get to your website

That's it! Now when someone browses to mybiz123.info, they'll automatically be redirected to mybiz123.net

Be sure to set your parked domain name's DNS settings to the same as your main domain or the redirection will not work

From here you can see a list of parked domains, and you can manage or delete these parked domains from here

This is the end of the tutorial. You now know how to park another domain name on your account from cPanel

This demo assumes you've already logged in to cPanel

Now let's learn how to create an addon domain

1) Click the Addon Domains icon

This is the Addon Domains page, where you can setup additional domain names that point to subdomains of your account

2) Enter the new domain name here…

3) … then enter a unique username for the domain

4) Enter and confirm a password…

5) … then click Add Domain

That's it! The addon domain has been created

From here you can see a list of addon domains, and you can manage or delete these addon domains from here

This is the end of the tutorial. You now know how to create addon domains in cPanel

This demo assumes you've already logged in to cPanel

Now let's learn how to create a subdomain

1) Click the Subdomains icon

2) Enter the prefix of your new subdomain here…

3) Make sure the domain name your subdomain will be associated with is selected

4) A directory name the same as your subdomain prefix will automatically appear… although you can change this if you want. When ready, click Create

Success! A new subdomain has been created.

A folder called "clients" has also been created, which is where you would upload files for this subdomain. It's located in the public_html directory, and can also be accessed like this:www.mybiz123.net/clients

This is the end of the tutorial. You now know how to create a subdomain in cPanel

This demo assumes you've already logged in to cPanel

Now let's learn how to use Hotlink Protection, so peoplecan't link directly to images in our website

1) Click the Hotlink Protection icon

Hotlink Protection prevents other websites from directly linking to certain files (typically images) on your website. You'll want to prevent this if you have copyrighted images, or to simply save on bandwidth usage

2) You'll first want to make sure your own sites are listed here, so you are able to hotlink to your images

3) Enter all the file types you want protected here…

4) … and if you want to allow people to be able to manually enter the URL of a protected file, check this box

5) Then enter a URL you want to redirect to, for anyone who tries to hotlink to your files or images

6) Click Submit

That's it! You've successfully enabled hotlink protection

7) To disable hotlink protection, click this Disable button

This is the end of the tutorial. You now know how to use hotlink protection to prevent hotlinking to your files

This demo assumes you've already logged in to cPanel

Now let's learn how to use the IP Deny manager in cPanel, to block certain IP addresses from having access to our website

1) Click IP Deny Manager

2) Enter an IP address or range you would like to block, then click Add

That's it! We've blocked anyone using the IP address 123.45.67.89 from accessing our website

3) You can see the IP addresses currently being blocked here. To unblock this IP address, click here…

4) Then confirm by clicking Remove IP

That's it! The IP address has been removed from the blocked list

This is the end of the tutorial. You now know how to block IP addresses from accessing your website

This demo assumes you've already logged in to cPanel

Now let's learn how to password protect a directory, so that people will need a password to view web pages within it

1) Click Password Protect Directories

2) Select the directory to start with, then click Go

3) Select the directory you want to password protect by clicking it's name

4) Check the Password protect this directory box…

5) Then give a name for the directory, and click Save

The directory is now protected, and requires a password to enter it via a browser

We must therefore create at least one user, and assign them a password to access the directory

6) Click Go Back

7) Enter a username here

Then enter and confirm a password

9) Click Add authorized user

The protected directory now has one user who has access to it. Repeat this process for each additional user you want to grant access for

You can see the active user for this directory here and can add or delete users from this page at any time

This is the end of the tutorial. You now know how to password protect directories, and assign users to them

This demo assumes you've already logged in to cPanel

Now let's learn how to view our website stats

1) Click the Webalizer icon

2) Then click the View icon

This is the main Webalizer page, from where you can access visitor stats broken down in several different ways

3) You can view usage stats of a particular month

4) … and within that month you can for example, view the hourly stats

5) Instead of using Webalizer, you can view the Analog stats

6) Choose a month to view the stats

7) From here you can view usage stats in many different ways as well

Another option is to download the Raw Access Logs

Downloading these logs will allow you to analyze the usage data with your own data analysis application

9) Click the domain to start the download

10) Click Save File, then click OK

That's it! The raw data has been saved to our computer

This is the end of the tutorial. You now know how to access your website statistics, and download the raw access logs for later analysis

This demo assumes you've already logged in to cPanel

Now let's learn how to setup additional FTP accounts

1) Click the FTP Accounts icon

This is where you manage your FTP accounts

2) To create a new FTP account, enter a new login here…

3) … then enter and confirm a password for the new account

If you leave /demouser in the directory box, then the user of this FTP account will only have access to the /demouser directory, and all folders under it. To give the user access to the entire website, you would delete everything except the forward slash "/". You can put a quota limit on this FTP account if you wish

4) When ready, click Create FTP Account

That's it! The new FTP account has been created

5) From here you can change the FTP account's password, change it's quota, or delete the account altogether

This is the end of the tutorial. You now know how to create additional FTP accounts in cPanel

This demo assumes you've already logged in to cPanel

Now let's learn how to use the Disk Space Usage tool

1) Click the Disk Space Usage icon

From here you can see how much storage space (or disk space) is being used by each directory and sub-directory in your account

At the bottom of the page is a collapsible list of directories

2) Clicking on a plus sign like this…

… will expand the directory to reveal the specific files and folders within

3) Clicking an actual folder name…

… will launch File Manager, showing the contents of that folder

4) You can choose to sort the folders by name, or by disk usage

This is the end of the tutorial. You now know how to use the Disk Space Usage tool to see a breakdown of where all your files are stored

This demo assumes you've already logged in to cPanel

Now let's learn how to use File Manager

1) Click the File Manager icon

2) Choose the directory you wish to open, then click Go

This is the File Manager interface, where you can upload files to your account, delete files, change file permissions, and a host of other functions

On the left is a collapsible list of folders in your account while on the right is a list of all files and folders within the folder selected on the left

It is in the public_html folder where your website files (html pages, gif images, etc) must go

3) Use this function to upload files to your account, and set their permissions

4) Creating a new folder is easy…

5) … as is creating a new file

6) You can also use File Manager to change the permissions of files or folders

Basically, File Manager makes it easy to manage the files and folders in your account, when you don't have access to an FTP application

This is the end of the tutorial. You now know how to use File Manager in cPanel

This demo assumes you've already logged in to cPanel

Now let's learn how to backup our website

1) Click the Backup Wizard icon

This is the main backup screen where you can backup, or restore the files in your hosting account.

2) Click the Backup link

You have the option of only backing up part of your account…

3) But we want to generate a full backup, so click Full Backup

4) Select the destination for the backup…

5) … then click Generate Backup

That's it! We've just created a full backup to the home directory

6) To download a copy of the backup to your computer, simply click it…

7) … then save it to your computer

That's all there is to it!

Restoring files is just as easy…

Click the Backup Wizard icon again

9) Then click the Restore button

10) Choose what type of restore you want to do… in this case, let's restore the Home Directory

11) Locate the home directory backup…

12) … then click Upload

The files have been restored!

This is the end of the tutorial. You now know how to create a backup with cPanel, and restore files from a backup

This demo assumes you've already logged in to cPanel

Now let's learn how to setup desktop shortcuts for cPanel

1) Click the Shortcuts icon

2) To create the shortcuts, simply click and drag these links to your desktop

You can create shortcuts for accessing your cPanel control panel, and for direct access to your web mail

That's all there is to it!

This is the end of the tutorial. You now know how to create desktop shortcuts to your cPanel web mail and control panel.

This demo assumes you've already logged in to cPanel

Now let's learn how to change the primary langauge

1) Click the Change Language icon

2) Select the desired language, then click Change

That's it! The language has been changed

Now when you navigate through cPanel, you'll notice that the language used has been translated to the newly selected language

3) To change the language back, simply repeat the process

This is the end of the tutorial. You now know how to change the primary language in cPanel

This demo assumes you've already logged in to cPanel

Now let's learn how to change the cPanel style

1) Click the Change Style icon

Changing your control panel theme does not change any functionality, only the way it looks

There are several styles available to choose from…

2) To change your style, simply click the Switch Style button

That's it! As you can see, the "look" of our control panel has changed

3) To change it back, simply repeat the process

This is the end of the tutorial. You now know how to change the style of your cPanel control panel

This demo assumes you've already logged in to cPanel

Now let's learn how to update your contact information in cPanel

1) Click the Update Contact Info icon

2) Make sure you enter a correct, working email address here. This is how you will be contacted by the system if need be

3) It's a good idea to enter a second email address here (if you have one), in case something happens with your first address

4) You can choose to be notified when you're reaching your disk quota, bandwidth usage limit, or email account quota.

5) When ready, click Save

That's it! We've successfully updated our contact information, and will be notified by email when getting close to our storage and bandwidth limits

This is the end of the tutorial. You now know how to setup your contact information, and keep it up to date

This demo assumes you've already logged in to cPanel

Now let's learn how to change our cPanel password

1) Click the Change Password icon

2) First enter your current (or old) password

3) Then enter and confirm a new password.

4) Then click Change your Password Now

That's it! Your cPanel password has been changed. You'll now need to use this new password to login to cPanel, so be sure to keep it in a safe place.

This is the end of the tutorial. You now know how to change your cPanel password.

This demo assumes you've already logged in to cPanel

Now let's learn how to use webmail to access our email, from within cPanel

1) Click the WebMail icon

2) Then click Go to Webmail Login

3) Click the webmail application available to you… in this case we'll select Horde

This is the Horde webmail main screen, where we can check our inbox…

… and compose a New Message

We're not going to get into the specifics of using the Horde webmail application… but suffice it to say that this is how you access, and manage your emails from within cPanel

4) When finished with web mail, click Logout

This is the end of the tutorial. You now know how to access your webmail from within cPanel

This demo assumes you've already logged in to cPanel

Now let's learn how to setup MX entries

1) Click the MX entry icon

Setting a custom MX entry is useful if you want your email handled by another server, or if you want to setup a backup email server.

2) Enter a priority number for the new MX record: the lower priority numbers will be tried first, followed by higher numbers

3) Then enter the new MX entry. Click Add New Record

That's it! The new MX record has been added.

So in this case, the default mail.mybiz123.net mail server will be tried first because it has a priority of 0 followed by the new mail server mx1.myexchange.com, because it's priority number is set to 1. You can return to this page at any time to make changes to your MX entries and their priorities…

4) … or to delete existing MX entries, which we'll do now.

That's it! We've just deleted the MX entry we entered earlier.

This is the end of the tutorial. You now know how to setup custom MX entries in cPanel

This demo assumes you've already logged in to cPanel

Now let's learn how to enable spam protection

1) First, click the Box Trapper icon

Box Trapper protects your inbox from spam by requiring all email sendings who aren't on your Whitelist, to reply to a verification email before you can receive their mail

2) To enable BoxTrapper for an email address, click Manage

3) Then click Enable

4) BoxTrapper has been enabled for this address. Click Go Back

You'll next want to configure your BoxTrapper settings

5) Click Configure Settings

You can set various options here, including auto-whitelisting for addresses you send email to

6) Click to Edit Confirmation Messages

From here you can edit the standard confirmation messages already setup for you

7) Next, click Edit White/Black/Ignore Lists

From here you can add addresses to your whitelist, blacklist, and ignore list

Once you have BoxTrapper setup the way you want, you'll notice a huge reduction in spam

Another option for controlling spam is to use SpamAssassin

You can use Spam Assassin in conjunction with Box Trapper for maximum spam control, or you can use Box Trapper on its own, or Spam Assassin on its own

Click here to enable Spam Assassin

9) Then click Go Back

10) Next you'll want to Configure Spam Assassin

11) From here you can setup your blacklist with email addresses you KNOW are spam…

12) … and can add email addresses to your whitelist… addresses you KNOW are NOT spam

This is the end of the tutorial. You now know how to enable the spam control applications BoxTrapper and Spam Assassin. Remember that you do not have to use both methods… you can choose to use one or the other if you wish. Using both simply provides the maximum protection against spam

This demo assumes you've already logged in to cPanel

Now let's learn how to setup email filters

1) Click the Account Level Filtering icon

2) Then click Create a New Filter

3) Enter a name for the filter here

4) Then specify the rule

5) Now choose an action for when the TO field CONTAINS the text "john"

6) So in this case, the action is to deliver the email to the "john" folder. Click the Activate button

That's it! The filter has been created

From here you can edit existing filters or Delete them

This is the end of the tutorial. You now know how to create email filters from cPanel

This demo assumes you've already logged in to cPanel

Now let's learn how to setup email forwarding

1) Click the Forwarders icon

An email forwarder allows you to send a copy of all email from one address to another. This is handy when you have multiple addresses, but only want to have to check one of them

2) Click the Add Forwarder button

3) Enter the email address you want to forward

4) Then enter the address you want the messages forwarded to

5) Click Add Forwarder

That's all there is to it! The email forwarder has been setup and will start working immediately

You can return to this page to create additional forwarders, or delete existing ones

You can also create "domain" email forwarders, where all email sent to a specific domain will be forwarded to another

This is the end of the tutorial. You now know how to create email forwarders for automatically forwarding email from one address to another

This demo assumes you've already logged in to cPanel

Now let's learn how to setup an email autoresponder

1) Click the Auto Responders icon

This is where you create auto-responders for your email addresses. Autoresponders send messages back automatically to anyone who sends an email to a specified account

2) Click the Add Auto Responder button

3) In most cases you'll leave the character set to utf-8

4) Enter the email address you want to set an auto-responder for

5) Then type entries for the From and Subject fields of your email

6) Enter your message here

7) Then click Create/Modify

That's it! The autoresponder has been created

Now when someone sends an email to john@mybiz123.net, the "Out of Office" email will automatically be sent to them

This is the end of the tutorial. You now know how to setup autoresponders

This demo assumes you've already logged in to cPanel

Now let's learn how to set our default email address

1) Click the Deafult Address icon

This is where you set your default address, so that all unrouted email… email sent to addresses you don't have setup… will have a place to go

Currently our default address is set to our account name, meaning all unrouted emails will be stored in our main account email. Since we likely won't be using that address, let's set it to an email address we will be using.

2) Select Forward to email address…

3) … Then enter the address you want as your default address.

4) Then click Change

That's it! The default address has been successfully changed

The new default address setting can be seen here

This is the end of the tutorial. You now know how to setup your default email address

This demo assumes you've already logged in to cPanel

Now let's create a new POP email account

1) Click the Email Accounts icon

2) Enter the new email address here

3) Enter and confirm a password for the email account

4) If you want to set a quota limit for the account, you can do so here. Then, click Create Account

That's it! The new email address has been successfully created.

From here we can access web mail, change the email password, change the quota, or even delete the account. You can also create additional email accounts

This is the end of the tutorial. You now know how to create POP email accounts with cPanel

Today we will show you how to login to cPanel.

Step 1
In the address bar found at the top of the page enter the URL of your cPanel in the following format…

http://ExampleWebsiteName.com:2082/

Replace the ExampleWebsiteName.com part with the name of your website! [wink]
Once you have entered your website address you will be presented with a login form with a field for you to…

Step 2
Enter your Username

Step 3
Enter your Password

You would enter the information that was provided to you in your welcome email.

Step 4
Then Click Login

Congratulations!
You have now logged in to cPanel. From here you can manage many aspects of your website from email addresses to parked domains, databases, shopping carts, and many other features!

Please see below for a step by step screenshot guide…

1. How to login to cPanel

This demo assumes you've already opened your browser, and entered your cPanel login URL

Now login to your cPanel account using the User Name and Password provided to you

1) Enter your Username here…

2) Then enter your Password here

3) Then click Login

That's it! You're now logged in to cPanel, and can begin to setup email addresses, parked domains, databases, shopping carts, and dozens of other features!

4) To logout of cPanel, click the logout icon here

This is the end of the tutorial. Be sure to check out the other cPanel tutorials to learn all the great features available to you.